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NEW QUESTION 1:
When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?
A. They appear in the problems view in Orchestration Designer.
B. The errors are signaled by Orchestration Designer at the instant they occur,
C. The errors are automatically corrected.
D. They appear in the error log view.
Correct Answer: C
NEW QUESTION 2:
Which three applications are included with the IP Office admin suite Installation? (Choose three.)
A. Avaya Grep
B. System Status
C. IP Office Platform Manager
D. IP Office Manager
E. System Monitor
Correct Answer: BDE
NEW QUESTION 3:
Which statement about the function of the Access Class In Access and Partition Management Is true?
A. The Access Class will prevent a user from modifying skillset properties.
B. An Access Class will limit the Launchpad links a user may access.
C. The Access Class will be used to limit the user to report on specific contact center agents.
D. Access Classes will be used to limit a user to specific report groups.
Correct Answer: D
NEW QUESTION 4:
To reduce implementation time, the partner has prepared the customer/partner-supplied server in advance and plans to complete the configuration at the customer\’s site. The partner has pre-installed Windows and the Avaya Contact Center Select (ACCS) software, but without running the ignition
Which deployment type does this represent?
A. Software Appliance option
B. Hardware Appliance option
C. DVD option
D. Trunkey option
Correct Answer: D
NEW QUESTION 5:
The information used to populate Real Time Displays may be transmitted by using which two modes?
(Choose two.)
A. Broadcast
B. Unicast
C. Anycast
D. Multicast
Correct Answer: B
NEW QUESTION 6:
A user\’s access to prompt management controls through the Launchpad is controlled through which three controls? (Choose three.)
A. Partitions
B. Element Manager login
C. Access class
D. Basic Launchpad rights
E. Windows group security
Correct Answer: ACD
NEW QUESTION 7:
Which statement about the Avaya SIP Sleuth is true?
A. It is a pre-installed application found under Contact Center Common Utilities.
B. It is a separate downloadable application that runs on a local workstation PC.
C. It is a pre-installed application but must be activated in the registry of the Avaya Contact Center Select (ACCS).
D. It must be downloaded and run from the AMS element manager.
Correct Answer: D
NEW QUESTION 8:
The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com. When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)
A. Verify SIP trunks are available for the ACCS integration.
B. Verify that SIP Registrar Enable is configured in the IP Office VoIP settings.
C. Administer the ACCS system SIP Domain to match the IP Office.
D. Change the IP Office SIP Domain to match the ACCS system.
Correct Answer: BD
NEW QUESTION 9:
A call variable is useful because of which two characteristics? (Choose two.)
A. Only call variables of type Integer can be used as wild variables.
B. Their values can be changed during a call session to serve as a collector for caller-entered information.
C. They can be assigned a range of values when they are created in the variable editor.
D. They can be changed from a call variable to a global variable during a call session.
Correct Answer: BC
NEW QUESTION 10:
Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.
What is causing this problem?
A. No agents are logged into any ACCS skillsets.
B. The control directory number is not acquired.
C. The master script is not activated.
D. The IP Office Short Code is not configured under the IP Office Server node.
Correct Answer: A
NEW QUESTION 11:
How many Multimedia users are fully configured within the sample users on Avaya Contact Center Select (ACCS)?
A. 1
B. 10
C. 25
D. 100
Correct Answer: C
NEW QUESTION 12:
Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?
A. ACCS, the Configuration component
B. ACCS, Contact Center Manager component
C. IP Office Web Manager
D. IP Office System Status
Correct Answer: D
NEW QUESTION 13:
What are three of the Avaya Contact Center Select (ACCS) data sets that must be backed up to protect the ACCS system? (Choose three.)
A. WebLM
B. ADMIN
C. CCMA
D. REGISTRY
E. CCT
Correct Answer: ACE
…
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